After working in customer service roles for about 8 years, she followed in her mother’s footsteps getting her Personal Support Worker Certificate in 2010. The following year along came her son, Riley. She spent 6 years working in private care and nursing homes in the area. Fast forward to 2019, Jenn graduated with Honors from Georgian College for Office Administration for Health Services. Now living in Fergus with her son, she began working at Hicks Veterinary Services as part of the Office Administration team, which has lead to her position with UGVS as the Office Manager for the Arthur Office.